This is the usage and service fee for your room set up which guarantees that your room is ready for you to move in when you arrive after the long travel. Please note, that this service fee is not refundable.

• In the case of any damages the deposit acts as a security guarantee.
• It guarantees your reservation.

• Simply fill out the Additional data form with your correct banking details when you’re making your reservation. It is a must, in order to ensure the process is fast and uncomplicated.
• In case you have added the wrong details and the transfer would come back than the new transfer’s fee would be paid by you.
• After your contract with us has come to an end and you hand over your apartment within 45 days, you will receive your security deposit minus any outstanding rental or damage fee.

• Fill out the check-in form when occupy your new room and mark everything with the actual state. This way you won’t be charged for the damages which were made by the previous resident.

You can conveniently pay within the first few days of every month by on your online profile via card (Visa, Master Card and Maestro, Apple Pay (only from mobile device), Diners Club, Discover).

Please contact us immediately per email.

Yes, you can bring your computer, laptop, and TV. Any other item will need the approval of the resident manager.

No open fire items, gas burners are allowed.

You can not bring or ask for one. We have strong and High speed wifi available in the whole building.

No pets are allowed in the rooms or in the building.

As your contract is a fixed term contract you are not able to cancel it after you have accepted your contract terms by paying the deposit or signing your prolongation contract. According to the Terms and Conditions if you terminate your contract before your contracted period ends the Security Deposit is not refundable.

No issue if you bring people over but nobody is allowed in your room and the common areas after 10PM till 10 AM. 

Yes, due to fire life safety regulations after 10PM we can conduct checks if all persons in the rooms are registered. As the operator we are responsible for all people’s safety in the building.

No, your key is meant for you and should not be used by anybody else but you and it is punishable by a fine.

Please note, that replacing the key is fined as well.

Our concept: all-in service fee, that includes following services:

• Apartment equipped with the items specified in the mandatory service fee / room
• Shared bathroom
• Community kitchen
• Internet
• Hot and cold water, sewerage
• Lighting
• Electricity
• Heating
• 24-hour security service
• Janitor service
• Use of study rooms
• Monthly cleaning

If you’d like to arrive a few days earlier, please contact us for the available options.